Return Policy

Last Modified: July 29, 2020

All products purchased through our website are returnable for full cash refund, exchange, or store credit within seven days of the purchase date. Shipping costs are non-refundable.

Notify our Support team of any problems with an order within 30 days of receipt.

The 60-day money back guarantee is valid only for first-time purchases of a product, and redeemable item(s) must be shipped back to Dr Nancy MD (at customer expense) with a valid receipt in order to process the return. No refund will be given without a valid receipt. Customer may not return the same item for refund more than once.

Please contact our Support team at (888) 609-6133,, or our web chat feature for assistance in returning the item. Our support hours are 9:00AM to 5:00PM Pacific Time, Monday through Friday, except holidays.

Returns should be mailed to:
Dr Nancy MD
269 S. Beverly Drive #205
Beverly Hills, CA 90212

We recommend using a shipping method that is trackable. We cannot offer refunds for products that are not received. We reserve the right to fully investigate claims that may be unfounded or fraudulent and to periodically change or amend this Return Policy.

Our Standard

We source every ingredient carefully. Each product formula is tested by an independent third party laboratory for quality, potency and purity while meeting label claims.

Our Guarantee

Try our products risk-free. If you are unhappy with any product, simply return it within 60 days of receiving it and we’ll give you a full refund. It’s that simple